Returns and Refund Policy 

Effective Date: December 2024

1. Introduction

At Omax Consulting Group, we strive to provide high-quality services. If you are not satisfied with your purchase, please review our returns and refund policy below.

2. Eligibility for Returns

• Services may be eligible for a refund if they have not been delivered or initiated.
• Refund requests must be made within 14 days of the purchase date.

3. How to Request a Refund

To request a refund, please contact us at enquiries@omax.co.zw with the following information:

• Your name
• Order number
• Reason for the refund request

4. Processing Refunds

• Once your request is received, we will review it and notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 14 business days.

5. Non-Refundable Services

• Certain services may be non-refundable, including those that have already been delivered or completed.

6. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page, and your continued use of our services signifies your acceptance of the revised policy.

7. Contact Us

If you have any questions about our returns and refund policy, please contact us at:

Omax Consulting Group
Email: enquiries@omax.co.zw
Phone: (263) 719 123525